Shipping policy
Shipping Policy
Last Updated: January 1st, 2026
Thank you for shopping with Beauté Collection. We aim to provide a smooth and reliable shipping experience for our customers.
1. Shipping Locations
We currently offer shipping across Pakistan. International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during sales, promotions, or peak seasons.
3. Delivery Time
- Standard Delivery: 3-7 business days (depending on location).
- Express Delivery: 1-3 business days (available in select cities at an additional cost).
- Delays may occur due to unforeseen circumstances such as weather, strikes, or natural disasters.
4. Shipping Charges
- Standard Shipping: A flat rate of PKR 300 applies.
- Free Shipping: Orders above PKR 6,500 qualify for free standard shipping.
- Express Shipping: Additional charges apply and will be calculated at checkout.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can track your order using the provided tracking number on our courier partner’s website.
6. Failed Deliveries & Reattempts
- If delivery is unsuccessful due to incorrect address or customer unavailability, re-delivery attempts will be made.
- If the order remains undelivered after multiple attempts, it may be returned to us. In such cases, additional shipping fees may apply for re-dispatch.
7. Damaged or Missing Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
- Provide clear images of the damaged product and packaging for verification.
- We will arrange a replacement or refund based on the issue.
8. Changes to Shipping Address
- Address changes can be requested within 24 hours of placing the order.
- Once the order is shipped, address modifications cannot be made.
9. Contact Us
If you have any questions regarding our shipping policy, feel free to contact us:
- Email: info@beautecollection.com
We appreciate your trust in Beauté Collection and strive to deliver your orders in a timely manner.