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Exchange & Return Policy

We are committed to ensuring your satisfaction with any merchandise you have ordered from us. However, if you are unhappy for any reason, here's what to do.

  1. You may exchange the delivered goods within 7 days of the delivery on the production of the original invoice provided the goods are unused, must be packed in their original packing with all tags attached, unopened/undamaged condition and not altered.

  2. For exchange, please write us at loccitane@bpisun.com

  3. Items sold during the Sale period or on marked-down prices cannot be exchanged.

  4. The decision of the Company would be considered final in all cases.

Claim Policy

Our products are manufactured with the utmost care and high-quality control is always maintained. However, there can be chances of defective goods. In case you find a manufacturing defect in the goods purchased, kindly write to us at loccitane@bpisun.com

  1. 30 days warranty claim for any defect is given to customers from the date of purchase.

  2. Products sold during SALE or on marked-down prices do not qualify for claim.

  3. We do not replace products that have been replaced from a previous defective claim.

  4. Beauté Collection reserves the right to determine between defective product and normal wear-and-tear.

Disclaimers

Except as otherwise expressly provided in these Terms of Use and Service, or required by applicable law, Beautè Collection makes no representations, covenants or warranties and offers no other conditions, express or implied, regarding any matter, including, without limitation, the merchantability, suitability, fitness for a particular use or purpose, or non-infringement of Beautè Collection membership, any content on the Site, or any products purchased through the Beautè Collection site, as well as warranties implied from a course of performance or course of dealing.Your use of this Site is at your sole risk.  The Site is provided on an “as is” and “as available” basis.  We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time.  Beautè Collection disclaims any warranties that access to the Site will be uninterrupted or error-free; that the Site will be secure; that the Site or the server that makes the site available will be virus-free; or that information on the site will be correct, accurate, adequate, useful, timely, reliable or otherwise complete.  If you download any content from this Site, you do so at your own discretion and risk.  You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.  No advice or information obtained by you from the Site shall create any warranty of any kind.

Delivery Time

  1.  It takes one working day to process your order and 1-3 days for delivery, depending on the location.

  2. In case an order is placed on Sunday or on a holiday; the order will be processed on next working day.

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